Global Customer Success Manager

 In Careers

Global Customer Success Manager

 

Location: Lod, Israel

 

Team-player? Enjoy nurturing relationships and bring professional value to others?

If so, ActiView is the right team for you!

We are disrupting the recruiting industry with an innovative mixed-reality assessment platform that predicts candidate fit and delivers the ultimate talent experience.

We are growing globally and looking for great people to join our team!

The Customer Success Manager will be responsible for the overall satisfaction and retention of ActiView’s customers while ensuring they receive the highest value of our products.

 

You will:

  • Maintain and expand revenue through active communication of ActiView’s customers
  • Deliver webinars, tutorials and assist partners with the use of ActiView’s product.
  • Consult with customers to identify product goals, resources, and timelines set appropriate expectations, and advise clients regarding special customized solutions.
  • Ensure a high level of customer satisfaction and engagement.

You are/have:

  • Relevant bachelor’s degree
  • 2-5years of experience in client-facing positions
  • Strong technical acumen
  • Excellent interpersonal skills
  • Strong organizational skills
  • Ability to track multiple projects in detail while identifying and prioritizing key tasks
  • Ability to solve problems in complex situations and under pressure
  • Excellent communication and presentation skills
  • Knowledge in recruitment / HR – advantage
  • Fluent English, additional languages – advantage
  • Ability to travel abroad (up to 50%) – mostly US and Japan

 

Send your CV to join our team: 

Join Us

jobs@actiview.io

Or  send relevant resumes to: roy@actiview.io